What's not covered
The Subaru New Vehicle Warranty does not cover everything and it’s important that we tell you about the exclusions of your New Vehicle Warranty.
In particular, repairs, replacements and adjustments under the Subaru New Vehicle Warranty are not available for deterioration, defects, faults or failures due to:
- Ordinary wear and tear.
- Use of the vehicle for a purpose or under road or climatic conditions other than for which it was designed, including racing, rallying, speed trialling, hill climbing or similar activities or competitive events.
- Any work carried out on the vehicle by a person other than an authorised Subaru Retailer.
- Driver negligence, misuse or abuse (e.g. tampering, disconnection, loading or towing beyond the manufacturer’s specifications, or continuing to drive the vehicle after loss of fluids, lubricants, oils, coolants, refrigerants or water).
- Modifications or alterations (including to software) which have not been approved by the manufacturer, or the installation or use of non-genuine parts, accessories, equipment, assemblies or components.
- No warranty repair shall be made if it is found that the odometer or the Warranty and Service Booklet have been tampered with. Note: When replacing the instrument cluster (including odometer), the relevant section in this Handbook on the ‘vehicle identification’ page must be completed by an authorised Subaru Retailer. The date and kilometres must be documented, if the instrument cluster is replaced.
- Water ingress from floods or deep water fording.
- A failure to have the vehicle serviced in strict accordance with the manufacturer’s specifications and recommendations in this Handbook, or a failure to have the vehicle repaired promptly in accordance with such recommendations following an accident or other damage, or after a defect becomes known or is suspected.
- A failure to maintain the vehicle, including its body trim and paintwork, in accordance with the manufacturer’s recommendations, or the use of unsuitable agents.
- Use of non-recommended, incorrect specification, inappropriate or dirty fuel, oil, fluids, lubricants, coolants, refrigerants or water. See your vehicle Owner’s Manual or contact your Subaru Service Centre for specifications.
- Accident, impact, fire, war, theft, illegal use or malicious damage by a third person.
- Environmental conditions including acid rain, industrial fall-out, salt, sand, stones, tree sap, bark or leaves, bird, animal or insect droppings or other damage, windstorm, flooding, earthquakes, landslide, hail, flood, lightning, extreme temperatures or other acts of nature.
- Improper repairs, inspection, diagnosis or adjustments not approved or recommended by Subaru Australia.